Accounts Receivable Specialist

Job Summary

To support the Invoice to Cash (ITC) team, the full-time Accounts Receivable Specialist will manage high-volume customer collection calls, resolve billing issues, and ensure timely collection of delinquent accounts while working remotely from Boise, ID.

Key responsibilities

• Conduct high-volume collection calls and correspondence to recover delinquent balances on assigned accounts
• Resolve disputed customer deductions and provide customer service related to collection issues
• Prepare monthly account statements and participate in aging meetings to review past due balances

Required qualifications

• 3-5 years of experience in high-volume Accounts Receivable and corporate collections
• Proficient in Microsoft Word and Excel; SAP or mainframe experience preferred
• Ability to work in a metric-driven environment and adapt to a fast-paced setting
• Strong interpersonal and analytical skills with a focus on process improvement
• Basic understanding of internal controls, including SOX requirements, preferred