Accounts Receivable Specialist
Job Summary
Managing the day-to-day collections process, the part-time hourly Accounts Receivable Specialist will reach out to clients via email and phone, send monthly statements, and reconcile billing issues while providing exceptional client service in a fully remote environment.
Key responsibilities
- Oversee the collections process by contacting clients and addressing outstanding accounts
- Collaborate with Billing and Account Management teams to resolve billing issues and maintain smooth operations
- Deliver a hospitality-first approach to enhance client relationships and experience
Required qualifications
- Minimum of 1 year of accounts receivable and collections experience
- Proficient in Excel; familiarity with Looker, Zendesk, or HubSpot is a plus
- Experience using remote tools such as Google Workspace, Slack, and Zoom
- Ability to work independently and navigate ambiguity effectively
- Strong critical thinking skills to develop creative solutions for challenges
Complete Job Description
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