Accounts Receivable Support Specialist

Job Summary

To support the accounting team, the full-time Accounts Receivable Support Specialist will research unapplied funds, manage customer correspondence regarding budget bill changes, and resolve cash application issues while providing exceptional customer service.

Key responsibilities

• Research and resolve unapplied funds and cash application issues for customers
• Handle customer correspondence and inquiries related to unapplied payments and budget bill plans
• Conduct outbound calls to customers to communicate budget bill information and troubleshoot related issues

Required qualifications

• Associate degree in accounting or a related field preferred
• 1+ years of experience in Accounts Receivable
• Proficiency in Microsoft Office applications, particularly Word and Excel
• Experience with Salesforce or PeopleSoft preferred
• Must be a U.S. citizen, permanent resident, or authorized to work in the U.S