Accounts Receivable Team Lead

Job Summary

Managing A/R workflow remotely, the full-time Accounts Receivable Team Lead will oversee the resolution of unpaid claims, ensure productivity benchmarks are met by offshore resources, and serve as a key communication specialist between Pathology Insurance Operations and the Patient Operations team.

Key responsibilities

• Supervise the account resolution process and implement proactive measures to avoid escalations
• Monitor offshore resources to ensure timely follow-up on unresolved claims and appropriate resolution actions
• Act as a resource for offshore inquiries, providing guidance, training, and handling escalated issues

Required qualifications

• High School Diploma or GED required
• Preferred medical billing experience
• 2+ years of office experience with a focus on problem solving and research
• Ability to summarize account details concisely and excellent verbal communication skills
• Must have a home internet connection that meets company criteria for remote work