Accounts Receivable Team Lead

Job Summary

To enhance the efficiency of the Accounts Receivable department, the full-time Accounts Receivable Team Lead will manage workflow, provide training and support to AR associates, and ensure compliance with accounting policies and GAAP in a fully remote environment.

Key responsibilities

• Monitor workflow and ensure accurate recording of customer payments according to Service Level Agreement timelines
• Provide coaching and training on advanced concepts and assist associates in resolving complex payment issues
• Perform complex research and analysis of customer accounts, ensuring financial integrity and compliance with internal controls

Required qualifications

• Minimum three years of experience in a high-volume accounts receivable processing environment or a combination of relevant degree and two years of experience
• At least one year of experience in training or guiding associates, or prior AR or business management experience
• Advanced skills in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Access
• Experience with up to 25 systems and applications related to accounts receivable processes
• Minimum high school diploma; preferred associate's or bachelor's degree in accounting, finance, business, or related field