ADA Case Manager
Job Summary
To support a growing team, the full-time ADA Case Manager will administer ADA plans by coordinating leave policies, ensuring compliance with federal and state regulations, and providing high-quality customer service in a remote work environment.
Key responsibilities
- Lead the ADA interactive process by engaging with employees, supervisors, and healthcare providers to assess functional limitations and job requirements
- Review medical documentation for completeness and ensure compliance with ADA regulations and client policies
- Manage caseload efficiently, prioritizing tasks and maintaining confidentiality while providing timely interventions
Required qualifications
- High School Diploma or equivalent
- Minimum of one year of customer service experience
- Familiarity with federal leave laws and accommodation regulations
- Basic understanding of medical terminology and ability to type 50+ WPM
- Experience in disability case management or ADA accommodation programs is preferred
Complete Job Description
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