Administrative Assistant

Job Summary

To support surgery managed care activities, the part-time Administrative Assistant will provide customer service, verify patient information, and obtain insurance authorizations while working remotely for a duration of 26 weeks.

Key responsibilities

• Provide exceptional customer service to patients, families, and healthcare providers
• Gather and verify patient demographics and insurance coverage, ensuring eligibility and obtaining necessary authorizations
• Triage incoming calls, document messages, and process medication refill requests as directed

Required qualifications

• One year of experience in a medical office setting with high-volume patient contact
• Proficiency in managed care functions, including eligibility, authorizations, and referrals
• Demonstrated advanced skills in patient administration systems (PAS) and integrated care knowledge
• Basic computer skills, including word processing and online scheduling
• Proven record of reliable attendance and punctuality in previous employment