Administrative Assistant

Job Summary

To support Independent Dispute Resolution operations under the No Surprises Act, the full-time remote Administrative Assistant will manage data entry, documentation, and case tracking while ensuring compliance with federal regulations.

Key responsibilities

• Manage administrative tasks for the Federal IDRE program, including data entry and case documentation management
• Track deadlines and case statuses, coordinating with internal departments to ensure timely dispute processing
• Handle a high-volume shared email inbox, prioritizing and routing inquiries related to the dispute resolution process

Required qualifications

• Associate's degree or equivalent combination of education and experience required
• Minimum two (2) years of administrative support experience required
• Experience reviewing medical claims or healthcare billing processes preferred
• Proficiency in Microsoft Excel, Word, Outlook, and Teams
• Experience with complex technology systems and document management systems preferred