Administrative Assistant

Job Summary

To support Independent Dispute Resolution operations under the No Surprises Act, the full-time remote Administrative Assistant will manage administrative tasks including data entry, case documentation, and communication management while ensuring compliance with federal regulations.

Key responsibilities

• Manage administrative responsibilities for the Federal IDRE program, including data entry and report generation
• Track deadlines and case statuses while coordinating with internal departments to ensure timely dispute processing
• Handle a high-volume shared email inbox, prioritizing and routing inquiries related to the dispute resolution process

Required qualifications

• Associate's degree or equivalent combination of education and experience required
• Minimum two years of administrative support experience required
• Experience reviewing medical claims or familiarity with healthcare billing preferred
• Proficiency in Microsoft Excel, Word, Outlook, and Teams
• Experience with complex technology systems and document management systems, preferably SharePoint