Administrative Assistant

Job Summary

Supporting the successful conversion of approximately 3,000 reserve accounts, the contract Administrative Assistant will manage account activity, maintain documentation, and ensure timely processing in a fully remote environment.

Key responsibilities

• Support the opening and processing of reserve accounts while tracking account activity and maintaining accurate records
• Coordinate the receipt, review, and routing of required documentation, following up on any missing or incomplete information
• Provide progress updates and support reporting on workload and completion status, escalating any risks or delays as necessary

Required qualifications

• Experience in account administration, client onboarding, or a high-volume processing environment
• Ability to manage multiple priorities while maintaining accuracy under deadlines
• Sound judgment in handling confidential or sensitive information
• Ability to learn internal workflow and recordkeeping systems
• High school diploma or equivalent