Administrative Assistant III

Job Summary

A company is looking for an Admin III Correspondence Agent to provide written responses to Federal Student Loan inquiries and assist with inbound calls as needed.

Key Responsibilities

• Provide knowledgeable written responses to Federal Student Loan inquiries
• Perform clerical duties, including data entry and document verification
• Support project and operations management by anticipating and meeting departmental needs

Required Qualifications and Education

• High School diploma or GED required
• Associate's degree and/or 2-4 years of relevant experience preferred
• Minimum of two years of student loan customer service or call center experience
• Must reside in the U.S. and be a U.S. Citizen
• Ability to pass a criminal background check and not be delinquent on federal student loans