Administrative Support Associate

Job Summary

A company is looking for an Administrative Support Associate to provide frontline support for its administrative operations.

Key Responsibilities

• Respond to student and parent inquiries via email and phone, ensuring timely resolution of concerns
• Assist with administrative tasks related to enrollment, billing, and academic status
• Support special projects and contribute to a collaborative culture focused on student success

Required Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in administrative or customer service settings
• Strong organizational skills with the ability to manage multiple tasks
• Empathy and a student-centered mindset
• Comfort with cloud-based tools (e.g., Google Workspace, ticketing systems)