Administrative Support Specialist

Job Summary

A company is looking for an Administrative Support Specialist on a temporary contract.

Key Responsibilities

• Monitor, sort, and delegate incoming emails within a high-volume, claims-specific inbox
• Use critical thinking skills to determine the best supporting party for complex inquiries that bypass automated sorting
• Perform various administrative tasks to support the Claims Team in providing fast, proactive problem-solving for travelers

Required Qualifications

• 1-2 years experience in administrative and/or customer support roles, ideally within an office setting
• Proficiency navigating Google products & email servers on a MacBook
• Ability to work 8am-5pm, Monday through Friday
• Location: Ability to work primarily from home, but must be willing to attend on-site training in Richmond, Virginia