Administrative Support Supervisor

Job Summary

Overseeing the daily operations of the Administrative Support Team, the full-time Supervisor, Administrative Support will manage workflow documentation, monitor team performance, and act as the point of contact for vendors in a fully remote environment.

Key responsibilities

• Supervise daily administrative activities including claims intake, documentation, data entry, and correspondence handling
• Monitor team performance and implement goals and objectives to enhance productivity and accuracy
• Lead, coach, and develop team members while providing constructive feedback and training resources

Required qualifications

• High school diploma or equivalent required; college degree preferred
• At least 3 years of supervisory experience or demonstrated leadership potential
• Intermediate proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Experience in managing workflows and priorities in a fast-paced environment
• Strong written and verbal communication skills