Administrative Triage Generalist

Job Summary

Providing nonclinical support to inbound callers, the part-time Administrative Triage Generalist will manage call triage and documentation while working remotely from anywhere in the U.S.

Key responsibilities:

• Answer, triage, and document inbound/outbound calls following established protocols
• Escalate unresolved requests to leadership for further assistance
• Collaborate with other Home Office support departments to ensure efficient operations

Required qualifications:

• 1+ years of experience in office procedures
• Proven solid computer skills and excellent telephone communication abilities
• Demonstrated ability to work weekends, holidays, or as needed