Admissions Coordinator

Job Summary

To support individuals and families seeking life-changing treatment, the remote Admissions Coordinator will manage professional referrals, engage clients, and guide families through the admissions process while ensuring operational efficiency and client advocacy.

Key Responsibilities:

• Serve as the first point of contact for clients, providing expert guidance through the admissions journey
• Collaborate with business development teams to manage incoming referrals and maintain relationships with referral sources
• Verify insurance benefits and coordinate payment plans while ensuring accurate documentation in CRM systems

Required Qualifications:

• Bachelor's degree in marketing and/or behavioral health science preferred
• 3+ years of experience in behavioral health admissions or related fields
• Strong call center, client engagement, or healthcare sales experience
• Proficiency in CRM systems (Salesforce), EMRs, and Office Suite
• Typing speed of 50+ WPM while engaging in client conversations