Admissions Coordinator

Job Summary

Guiding prospective and returning clients through the admissions journey, the full-time remote Admissions Coordinator will manage referrals, coordinate pre-admission services, and maintain communication with clients, families, and internal teams to ensure a compassionate and efficient admissions experience.

Key responsibilities

• Serve as the primary contact for clients, families, and referral sources, guiding them through the admissions process with urgency and professionalism
• Coordinate and schedule pre-admission appointments and secure timely placements into appropriate levels of care
• Maintain accurate client records and documentation while supporting organizational census goals through effective admissions management

Required qualifications

• 1-3+ years of experience in healthcare admissions, intake coordination, or a related client-facing role
• Experience in behavioral health or eating disorder treatment preferred
• Familiarity with insurance verification and healthcare scheduling processes
• Experience managing multiple priorities in a fast-paced environment
• Strong background in customer service or sales, particularly in emotionally sensitive situations