Admissions Specialist

Job Summary

To support a growing telehealth platform, the full-time Admissions Specialist will serve as the initial point of contact for clients seeking eating disorder treatment, managing the intake process and converting inquiries into admissions while working remotely.

Key responsibilities

• Answer incoming calls regarding treatment inquiries and assess treatment eligibility based on admissions criteria
• Collect and verify identification, referral, and insurance information, and maintain communication with clients and families
• Conduct clinical intake assessments and collaborate with the treatment team to schedule admissions and manage referrals

Required qualifications

• Bachelor's degree in a human services field, communications, or marketing preferred
• Minimum of 2 years' experience in mental/behavioral health program admissions required; experience in eating disorders preferred
• Familiarity with insurance terminology and the verification process strongly preferred
• Experience with client tracking systems, such as Salesforce CRM
• Must demonstrate compassion, empathy, and strong interpersonal skills