Adobe Campaign Operations Lead
Job Summary
Leading campaign operations, the full-time Adobe Campaign Operations Lead will manage end-to-end execution of Email and SMS campaigns, oversee team activities, and ensure compliance and operational efficiency in a hybrid work environment.
Key responsibilities
- Own execution of Email and SMS campaigns, including workflow build, targeting, scheduling, and validation
- Manage campaign quality assurance and troubleshoot workflow or delivery errors
- Lead and mentor an onshore/offshore team, defining operational cadences and tracking KPIs
Required qualifications
- Hands-on experience with Adobe Campaign Classic (ACC) for Email and SMS delivery
- Proven track record in leading a team in a campaign operations or MarTech delivery setting
- Solid understanding of deliverability fundamentals and compliance basics
- Experience with campaign quality assurance processes
- Strong client-facing communication skills and experience handling escalations
Complete Job Description
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