Adobe Workfront Administrator

Job Summary

A company is looking for a hands-on Adobe Workfront Administrator / Support Analyst.

Key Responsibilities

• Administer and configure Adobe Workfront, including projects, tasks, templates, custom forms, and approval workflows
• Manage and triage incoming support requests, prioritizing and resolving tickets within SLAs
• Provide first-line support to users, troubleshooting issues and guiding them on platform functionality

Required Qualifications

• Hands-on experience with Adobe Workfront administration or support
• Strong understanding of projects, tasks, portfolios, templates, and custom forms
• Experience working in a ticket-based support environment
• Strong organizational and documentation skills
• Ability to communicate effectively with both technical and non-technical users