Adobe Workfront Administrator

Job Summary

Hands-on and detail-driven, the full-time Adobe Workfront Administrator will support and maintain the Workfront platform, providing user support, managing incoming requests, and contributing to system enhancements in a remote capacity.

Key Responsibilities

• Administer and configure Adobe Workfront, including projects, tasks, templates, and workflows
• Manage and triage incoming support requests, prioritizing and resolving tickets within SLAs
• Provide first-line support to users, troubleshooting issues and guiding them on platform functionality

Required Qualifications

• Hands-on experience with Adobe Workfront administration or support
• Strong understanding of projects, tasks, portfolios, and custom forms
• Experience working in a ticket-based support environment
• Strong troubleshooting and analytical skills
• Ability to communicate effectively with both technical and non-technical users