Advanced Care Specialist

Job Summary

A company is looking for an Advanced Care Specialist.

Key Responsibilities

• Guide patients through services using a patient-centered approach
• Respond to patient needs via email and phone, ensuring timely follow-up
• Document patient interactions and assist in improving departmental efficiency

Required Qualifications

• High School Diploma or equivalent
• One year of work-related experience in healthcare administrative roles or customer service
• Two years of work-related experience required for senior level positions
• Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred