Advanced Customer Success Engineer
Job Summary
As an Advanced Customer Success Engineer, the full-time remote position will focus on delivering successful customer solutions through implementation, integrations, troubleshooting, and performance optimization while serving as a trusted technical advisor for enterprise clients.
Key responsibilities
- Design and implement technical solutions that maximize the value of the Feedzai platform
- Configure, customize, and extend customer solutions using Java, SQL, and platform configuration
- Troubleshoot complex production issues and analyze application performance for operational reliability
Required qualifications
- 7+ years of professional software engineering experience
- Strong Java development skills and SQL knowledge
- Experience designing and implementing enterprise software integrations
- Familiarity with REST APIs and cloud platforms, preferably AWS
- Strong troubleshooting skills in production environments
Complete Job Description
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