Advanced Customer Support Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Thu, May 08, 2025

Job Summary

A company is looking for a Customer Support Representative - Tier III.

Key Responsibilities
  • Provide prompt, accurate, and friendly customer service
  • Respond to key customer and vendor inquiries via text, call, tickets, and emails
  • Handle escalated customer support concerns and manage relocations and swaps
Required Qualifications
  • 2 - 3 years of proven experience in advanced level customer support
  • Experience in a customer-driven remote environment preferred
  • Solid technical/computer aptitude, including the use of multi-screen systems
  • Familiarity with Salesforce.com or similar CRM
  • Bachelor's degree preferred but not required

COMPLETE JOB DESCRIPTION

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