Advanced Support Consultant

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jun 11, 2024
This job expires in: 27 days

Job Summary

A company is looking for an Advanced Support Consultant I.

Key Responsibilities:
  • Become an expert in customers' use of ETO, Apricot, and/or Penelope software
  • Regularly meet with customers to review open cases and issues
  • Provide ad-hoc coaching and training on ETO/Apricot best practices

Required Qualifications:
  • 2+ years of professional experience in relevant industry
  • Interest in technology and problem-solving independently
  • Passion for human services
  • Proficient in SAP Business Objects Reporting (preferred)
  • SQL knowledge and experience (preferred)

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