Advocacy Program Manager

Job Summary

A company is looking for an Advocacy Program Manager (Mexico, remote).

Key Responsibilities

• Manage and execute advocacy and reference programs to enhance customer engagement and retention
• Oversee the customer advocacy tool and track metrics to support sales and marketing initiatives
• Develop customer content such as case studies and testimonials, ensuring strategic distribution across channels

Required Qualifications

• 3-5+ years of experience in customer marketing, advocacy, or related roles
• Proven success in managing customer advocacy or reference programs
• Experience managing online review strategies across platforms
• Knowledge of Salesforce, Monday.com, and/or ReferenceEdge is a plus
• Willingness to travel as needed