After Hours Travel Consultant
Job Summary
To support Stage and Screen clients during non-business hours, the full-time After Hours Travel Consultant will manage urgent travel needs and disruptions remotely, ensuring exceptional service through phone and email interactions.
Key Responsibilities
- Ensure high client satisfaction by exceeding customer service expectations via phone and email
- Utilize Sabre GDS and various booking platforms to arrange accurate travel reservations
- Respond to urgent travel needs and last-minute itinerary modifications for clients in the entertainment and sports industries
Required Qualifications
- Experience with a GDS system, preferably Sabre
- Demonstrated customer-focused approach with a commitment to delivering exceptional client experiences
- Strong interpersonal skills with the ability to build effective business relationships
- Ability to think creatively and provide solutions in time-sensitive situations
- Reliable high-speed internet connectivity for remote work responsibilities
Complete Job Description
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