Afterhours Travel Agent Manager

Job Summary

A company is looking for an Afterhours Travel Agent Manager.

Key Responsibilities:

• Manage day to day corporate operations and support client support activities
• Monitor agent workload and ensure telephone service standards are maintained
• Coordinate operational aspects of new business start-up and support account management efforts

Qualifications:

• Minimum of 5 years agent experience in corporate reservations environment
• Flexible with shift and weekend availability
• Proven ability to manage complex projects and meet deadlines
• Proficient in MS Word, Excel, Outlook, and Power Point
• Experience with Worldspan, Sabre, Apollo, Booking Builder, or Travcom preferred