Aftersales Technology Specialist

Job Summary

A company is looking for an Aftersales Technology Specialist to enhance the digital customer journey across its dealership network.

Key Responsibilities

• Manage aftersales technology channels and serve as a subject matter expert on various platforms
• Act as a liaison between internal partners and dealership operations to drive technology adoption
• Build executive-level reports and analyze data to inform strategic decisions and optimize performance

Required Qualifications

• Bachelor's degree in Business, Communications, or equivalent experience
• Minimum of 5 years of automotive retail experience
• Expertise in Aftersales Technology such as DMS, X-Time, myKaarma
• Strong organizational skills
• Proficiency in data analysis to drive innovative solutions