Agent Onboarding Specialist

Job Summary

A company is looking for an Agent Onboarding Specialist to manage the onboarding experience for new agents.

Key Responsibilities

• Coordinate and oversee the onboarding process for all new agents, ensuring a smooth transition
• Manage the interactive onboarding checklist and collaborate with internal partners to set up new agents
• Facilitate communication with branch leaders and support recruiting efforts for top-tier agents

Required Qualifications

• 2 or more years of customer service experience preferred; prior real estate office experience strongly preferred
• Technologically proficient with various operating systems and software, including Microsoft Office
• Ability to master additional software as needed, such as Adobe Acrobat and Power BI
• Experience working in a remote environment while maintaining productivity and self-discipline
• Customer-focused and delivery-oriented with a willingness to adjust workload and schedule as needed