Agent Services Representative

Job Summary

A company is looking for an Agent Services Representative responsible for processing agent onboarding paperwork and maintaining agent transactions.

Key Responsibilities

• Process and review agent onboarding paperwork to ensure accuracy and resolve any issues
• Learn and update knowledge of financial products and internal processes while adhering to industry regulations
• Assist with maintenance and withdrawal transactions and provide information on agent licensing

Required Qualifications

• Bachelor's degree in a related field or equivalent experience; advanced degree is a plus
• 3+ years of operational/customer service or processing experience preferred
• Proven ability to effectively communicate