AHIMA Certified Client Relationship Director

Job Summary

Serving as a dedicated partner to a strategic healthcare client, the full-time remote AHIMA Certified Client Relationship Director will manage client relationships, oversee health information management and medical coding operations, and ensure alignment between client expectations and service delivery.

Key Responsibilities

• Act as the primary contact for a designated healthcare client, fostering strong relationships and ensuring alignment on priorities and outcomes
• Provide expertise in medical coding and oversee coding quality, productivity, and compliance with relevant guidelines
• Monitor key performance indicators and prepare client-facing reports with actionable insights and recommendations

Required Qualifications

• AHIMA Certification required (e.g., RHIA, RHIT, CCS, or CCS-P)
• Minimum 5+ years of experience in Health Information Management (HIM) and/or medical coding
• Demonstrated experience in client-facing roles within healthcare or RCM environments
• Strong knowledge of inpatient and outpatient coding guidelines and compliance standards
• Proven ability to manage client relationships and performance discussions effectively