AI Agent Engineer

Job Summary

To lead the development and deployment of enterprise-grade Voice and Chat AI agents, the full-time AI Agent Engineer will engage with clients, manage the end-to-end lifecycle of AI Agents, and integrate systems while working in a hybrid environment.

Key responsibilities

• Own the implementation of AI Agents, including prompt design, workflow configuration, and telephony setup
• Act as the primary technical partner for customers, leading demos, gathering feedback, and guiding solutions from concept to production
• Configure and connect systems using APIs, handling authentication, data mapping, and integrations with various enterprise tools

Required qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 3+ years of experience in conversational AI, solution engineering, or system integration with hands-on delivery of AI/LLM-based solutions
• Strong skills in prompt design, workflow building, and API integration (SIP, Twilio, Amazon Connect, etc.)
• Familiarity with LLMs (GPT, Claude, Gemini) and orchestration frameworks (LangChain, LlamaIndex, etc.)
• Programming experience in Python, JavaScript, or similar for scripting and integrations