AI Architect

Job Summary

Seeking a visionary Principal AI Architect, the full-time remote position will define and lead the strategic vision, architecture, and implementation of AI contact solutions to transform consumer engagement across digital channels in the healthcare sector.

Key responsibilities:

• Own the end-to-end technical architecture for conversational chat and messaging systems across various digital channels
• Design and implement channel-agnostic chat architectures and multi-bot orchestration patterns
• Establish telemetry and evaluation patterns for conversational systems, ensuring quality and performance

Required qualifications:

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• 5+ years of experience in solution architecture or software engineering for customer-facing chat and conversational AI platforms
• 3+ years of hands-on experience designing and implementing conversational chat systems in production
• Experience with modern integration patterns including REST and event-driven systems
• Demonstrated ability to produce architecture artifacts and communicate with technical and non-technical stakeholders