AI Automation Specialist
Job Summary
To support a growing managed IT and compliance practice, the full-time AI Automation Specialist will maintain and enhance automation workflows, diagnose system failures, and build new automation solutions while working remotely.
Key responsibilities
- Keeping existing automation systems operational and diagnosing failures proactively
- Building new automation solutions based on prioritized tasks to improve efficiency
- Documenting processes and maintaining compliance records for client data management
Required qualifications
- Experience in an MSP or IT service environment, with a solid understanding of tickets and PSA data
- Strong troubleshooting instincts and a proactive approach to problem-solving
- Demonstrated self-initiative in learning new skills or technologies independently
- Ability to manage recurring tasks with strict deadlines and maintain reliability
- Clear writing skills for effective documentation and communication
Complete Job Description
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