AI Conversation Designer

Job Summary

A company is looking for an AI Conversation Designer to create engaging conversational experiences for chatbots and AI assistants.

Key Responsibilities

• Create user-centered conversational flows for chatbots and AI assistants
• Analyze conversation data to identify improvement opportunities and enhance chatbot performance
• Collaborate with cross-functional teams to localize and optimize chatbot experiences

Required Qualifications

• 2+ years of experience in designing or maintaining chatbot or conversational AI experiences
• Familiarity with conversational platforms such as Dialogflow or Watson
• Understanding of NLP concepts and experience with LLMs or prompt engineering
• Strong writing skills with an emphasis on tone and user intent
• Comfortable analyzing data using tools like Excel or PowerBI