AI Documentation Specialist

Job Summary

A company is looking for an AI Documentation Specialist to lead the transformation of IT and employee support articles into LLM-friendly documentation.

Key Responsibilities

• Transform IT support content into structured, LLM-optimized articles
• Ensure content clarity and direct answers in articles
• Design and deliver training on AI-friendly documentation creation

Required Qualifications

• Proficiency in NLP and conversational content design
• Experience in content structuring and optimization for chatbots and AI tools
• Strong background in technical documentation and editorial practices
• Experience in tech publishing, particularly with AI or chatbot-focused content
• Ability to collaborate on content standards and implement updates based on data-driven insights