AI Enablement Specialist

Job Summary

Supporting the rollout and operational management of AI assistants and automation initiatives, the remote AI Enablement Specialist will configure, integrate, monitor, and optimize AI-driven workflows and conversational systems while collaborating with various teams to enhance productivity and customer interactions.

Key responsibilities

• Configure, maintain, and optimize AI bots, AI assistants, and conversational workflows
• Integrate AI systems with CRM platforms, telephony systems, and internal tools
• Monitor AI assistant performance and continuously improve outputs and workflows

Required qualifications

• 3+ years of experience in automation, AI operations, systems integration, or technical enablement roles
• Hands-on experience configuring workflow automation tools or AI assistants
• Understanding of CRM systems, collaboration platforms, APIs, and integrations
• Ability to work cross-functionally with both technical and non-technical stakeholders
• Proactive mindset with strong ownership and accountability