AI Partner Success Consultant

Job Summary

A company is looking for an AI Customer Success professional to drive value and adoption of AI solutions in higher education institutions.

Key Responsibilities

• Drive Partner Value & ROI: Ensure measurable impact from the platform and address gaps in value realization
• Uncover New Use Cases: Identify opportunities for AI across departments and collaborate with engineers to deliver solutions
• Build Trusted Advisor Relationships: Engage with university leaders to provide strategic AI insights and foster digital transformation

Required Qualifications

• 6-10+ years of experience in management consulting, customer success, or strategic account management
• Proven consultative skills to uncover pain points and design effective solutions
• Strong executive presence and ability to engage with university leadership
• Entrepreneurial mindset with a capacity to thrive in fast-paced environments
• Collaborative approach to work seamlessly across teams and build trust with stakeholders