AI Platform Manager

Job Summary

Leading the development of an innovative AI platform, the full-time remote AI Platform Manager will oversee the end-to-end creation of customer experiences, partner with engineers to establish prompt strategies, and drive improvements in automation and customer satisfaction.

Key responsibilities:

• Manage the end-to-end development of the AI platform and customer experiences from roadmap to rollout
• Collaborate with engineers to design prompt strategies and evaluation frameworks that balance latency, cost, and accuracy
• Serve as a technical translator between engineering and the organization, establishing AI best practices and platform standards

Required qualifications:

• 4+ years of experience in management consulting or technical product management at a fast-paced startup
• Proven interest in modern LLM systems and ability to navigate technical tradeoffs
• Experience in translating complex strategic ideas into scalable, production-grade products
• Familiarity with SQL and data analysis for hypothesis validation
• Strong intrinsic motivation and a passion for AI technologies