AI Platform Manager

Job Summary

Leading the development of an innovative AI platform, the full-time remote AI Platform Manager will manage end-to-end processes, collaborate with engineers on prompt strategies, and serve as a technical translator within the organization.

Key responsibilities

• Oversee the development and rollout of the AI platform and customer experiences
• Collaborate with engineering teams to design evaluation frameworks and prompt strategies
• Drive improvements in answer quality, customer satisfaction, and automation rates through experimentation

Required qualifications

• 4+ years of experience in management consulting or technical product management at a fast-paced startup
• Proven interest in modern LLM systems
• Ability to navigate technical tradeoffs and implement AI platform standards
• Experience turning complex strategic ideas into scalable, production-grade products
• Familiarity with SQL and data analysis for validating hypotheses