AI Product Manager

Job Summary

Leading the development of an innovative AI platform, the full-time remote AI Product Manager will manage end-to-end product development, collaborate with engineering teams on prompt strategies, and drive improvements in customer satisfaction and automation rates.

Key responsibilities

• Lead the end-to-end development of the AI platform and customer experiences, from initial roadmap to rollout
• Partner with engineers to design prompt strategies and establish AI best practices and platform standards
• Drive systematic improvements in answer quality and automation rates through rigorous experimentation

Required qualifications

• 3+ years of experience in a technical role such as technical product management or forward deployed engineering
• Strong passion and curiosity for AI systems, including modern LLMs
• Proven track record of transforming complex ideas into scalable, production-grade products
• Familiarity with SQL and data analysis to validate hypotheses
• Ability to navigate technical trade-offs and implement AI platform standards