Alabama Licensed Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator - Remote in AL.

Key Responsibilities:

• Completes telephonic outreach to members and assists with scheduling provider appointments
• Educates members on gaps in care and connects them with community resources
• Maintains confidentiality of health information and meets quality and performance metrics

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of call center and/or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of healthcare, insurance, social work, or community outreach experience
• Ability to attend 100% of the 3-week training period