Alabama Licensed Crisis Counselor

Job Summary

Providing compassionate telephonic support, the full-time Alabama Licensed Crisis Counselor will deliver emotional support, risk assessment, and crisis intervention services remotely while managing a high volume of calls and ensuring a professional, solution-focused care experience.

Key responsibilities

• Provide empathetic and professional telephonic support to individuals in distress
• Assess emotional and behavioral health concerns and intervene in emergent situations
• Maintain accurate documentation and ensure a secure, HIPAA-compliant home workspace

Required qualifications

• Bachelor's Degree from an accredited 4-year college or university
• Minimum of 1 year of direct experience in behavioral health, counseling, or social services
• Ability to manage stress effectively in a high-demand environment
• Strong multitasking skills while navigating multiple software systems
• Availability for regular weekend and holiday shifts post-training