Alabama Licensed Customer Recall Agent

Job Summary

Connecting with vehicle owners, the part-time Alabama Licensed Customer Recall Agent will make outbound calls to inform customers about vehicle safety recalls and coordinate appointments with dealerships while working remotely.

Key responsibilities

• Provide excellent customer service by representing a major domestic auto manufacturer
• Make outbound calls and emails to customers and dealerships regarding safety recalls
• Offer timely and accurate solutions through various communication channels while maintaining a positive attitude

Required qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Ability to pass a pre-employment background check and drug screen
• Reliable access to high-speed wired internet
• Ability to work Monday to Friday within specified hours