Alabama Licensed Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Receive inbound and perform outbound calls to support customers
• Troubleshoot billing, reporting, and product issues while documenting interactions accurately
• Provide customer support via phone, email, and ticketing systems, ensuring service excellence

Required Qualifications

• Must have own equipment and a quiet workspace
• Customer service or call center experience is required
• Background in financial services or compliance-heavy environments is highly preferred
• High-speed internet connection with stable, low-latency is necessary
• Tech-savvy with the ability to learn systems quickly