Alabama Licensed Customer Service Specialist

Job Summary

Alabama Licensed Customer Service Specialist, seeking energetic individuals for a full-time remote position to provide excellent customer service by scheduling healthcare appointments for patients.

Key Responsibilities

• Schedule healthcare appointments for patients via phone, email, and live chat
• Maintain effective communication with customers to ensure satisfaction
• Utilize a dedicated home office to perform tasks efficiently and accurately

Required Qualifications, Training, and Education

• Fluency in English and Spanish
• High-speed internet connection and a dedicated home office space
• Personal desktop computer with Windows 10 or higher and 8 GB of RAM
• Webcam and USB headset for communication purposes
• Modern mobile phone for multi-factor authentication