Alabama Provider Support Assistant

Job Summary

A company is looking for a Provider Support Assistant to enhance the efficiency of healthcare professionals through administrative and patient support services.

Key Responsibilities

• Act as the liaison between providers and patients to support ongoing care
• Provide pathology and laboratory results, complete medical records requests, and process prescription refill requests
• Handle medication prior authorization requests and perform other duties as assigned

Required Qualifications and Education

• High school diploma or equivalent; healthcare-specific training preferred but not required
• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws
• Self-motivated and detail-oriented with the ability to work independently
• Reliable high-speed internet connection and a quiet, private workspace
• Friendly, polite, and professional demeanor