Ambulatory Access Services Trainer

Job Summary

To ensure consistent patient experiences across centralized ambulatory teams, the full-time Ambulatory Access Services Trainer will develop and deliver high-quality training for new PASR employees, manage training logistics, and collaborate with various departments to enhance onboarding processes.

Key responsibilities

• Design and deliver instructor-led training sessions utilizing adult learning theories and adapting to various learner needs
• Coordinate training schedules, manage logistics, and oversee guest speakers for new hire onboarding
• Provide ongoing support and retraining for current staff as new workflows are introduced

Required qualifications

• Bachelor's degree in a related field or equivalent experience
• At least 1 year of experience in training, course design, and adult learning methodologies
• Strong presentation skills and experience in public speaking
• Experience with electronic health records, preferably Epic
• Ability to work independently and collaboratively in a team environment