Ambulatory Services Representative

Job Summary

To support a busy genetics practice, the full-time Ambulatory Services Representative will manage scheduling, registration, and financial processes for outpatient appointments while ensuring excellent customer service and accurate data collection in a clinic setting.

Key responsibilities:

• Receive and process appointment requests, ensuring accurate demographic and insurance information
• Schedule patients with the appropriate services and providers, managing referrals and authorizations
• Facilitate patient check-in/out, follow-up appointments, and maintain clinic financial statistics

Required qualifications:

• At least 1 year of customer service or outpatient-related scheduling experience
• High School Equivalent (GED) or High School diploma
• Experience with Epic or similar scheduling systems is preferred